Official Site of The State of New Jersey

JPay is a self-help kiosk system where Incarcerated individuals can access their funds, download digital books, programming, music, access stamps, send and receive electronic correspondence and so much more. Fees for some of these services may apply. Visit Jpay.com for additional information. The system also allows for the transfer of funds to incarcerated family and friends. For information on how you can send money to an incarcerated individual, see below.

  

Sending Money
just got easier.

JPay Mobile App

Transfer funds anywhere, anytime, with JPay Mobile for smartphones.

JPay.com

Visit JPay.com and send money in minutes with your credit or debit card.

Toll Free Number

Call (800) 574-5729 to speak with a live agent, 24/7

Walk-in Cash

Send cash at locations including CVS, Albertsons and Walmart

(For payments made by MoneyGram use code 1233).

Money Order - No JPay Fee Download deposit slip and send money order payable to to JPay, P.O. Box 170770, Hialeah, FL 33017.
Money Order Deposit Form (English)
Money Order Deposit Form (Spanish)

For more information, please see the GTL Web site at http://www.gtl.net/

• Rate for inmate calls is $0.04384 per minute.
• All calls are subject to recording and/or monitoring, except for legal, AIDS hotline and Ombudsman calls.
• Inmates have an approved calling list of 10 telephone numbers, excluding any legal telephone numbers.
• For security reasons, calls to cellular, business or non-traditional telephone service numbers are not permitted.

Collect calling (where the called party pays for the call)
Debit calling (where inmate pays for the call)

Collect: the called party has a contracted telephone company (e.g. Verizon) and can accept collect calls up to the threshold limits
Advance pay: where the called party sets up an account with GTL (because he or she is not authorized to receive collect calls or have blocks on his or her lines)
Debit: for inmates to purchase calling time by submitting a business remit to the business office at their assigned facility

GTL imposes daily and monthly collect call thresholds. The month begins on the day the called party accepted the first call from an inmate. Once a customer has met his or her threshold limit, the number then becomes blocked. The customer can contact GTL to set up an Advance Pay Account and/or the inmate can chose to use his or her debit account to place a call.

Threshold limits are as follows:
$35.00 per day
$200.00 per month

The called party should contact GTL should there be a problem with his or her advance pay account; if there is a block on his or her line; or if he or she wants to set up an advance pay account. The following are GTL telephone numbers:
1-800-483-8314 automated system
1-866-230-7761 live representative
1-877-650-4249 billing & blocking

If a customer wants to block his or her number, the customer may do so by following the prompts played when an inmate calls the customer’s telephone line. The customer will be instructed to press the number 7. If the customer accidentally blocks his or her number, the customer must send a written request to the NJDOC Telecommunications Office. It must include the inmate name, SBI and the customers telephone number, name, and address. The customer can request a statewide block by contacting the NJDOC Telecommunications Office. Inmates can change their approved calling list every 90 days; 90-day change schedules are as follows:

Notes: The collection period is seven calendar days. All forms are distributed one day prior to the collection period. If the collection period falls on a Saturday or Sunday, the forms are distributed on Friday.